Senior Administrator - Linux, Red Hat Cluster, Red Hat Satellite

Experience: Not Available to Not Available years

Location: Bengaluru, India

Skills: Openshift, Openshift Virtualization, Red Hat Satellite, Linux, Kubernetes

Job Summary
Openshift Openshift Virtualization
Key Responsibilities
1. Provide Advanced Technical Support For Complex Incidents Related To Linux And Redhat Satellite, Conducting Thorough Root Cause Analysis To Implement Effective Solutions For Technical And Security Challenges.
2. Adhere To Quality Standards And Regulatory Requirements While Ensuring Compliance With Company Policies Throughout Support Operations.
3. Manage And Update The Knowledge Base, Contributing To Effective Documentation And Ongoing Training For Recent Team Members And Analysts.
4. Resolve Complex Support Tickets Within Agreed Slas And Collaborate With Cross-Functional Teams To Enhance Operational Efficiency And Strengthen Security Posture.
5. Drive Customer Satisfaction By Achieving High First Call Resolution Rates, Minimizing Rejected Resolutions And Case Reopenings, And Proactively Mitigating Security Threats.
Skill Requirements
Openshift Virtualization
Other Requirements
Kubernetes

📌 Senior Administrator Linux, Red Hat Cluster, Red Hat Satellite (Bengaluru)
🏢 HCL Technologies
📍 Bengaluru