06 Aug
|
Ness Digital Engineering
|
India
06 Aug
Ness Digital Engineering
India
- Addressing user tickets for issues regarding hardware, software, and networking.
- Assisting customers through installing applications and computer peripherals.
- Providing technical support either by visiting in office or through remote-access systems.
- Providing IT networks and customer services to users inside and outside the company.
- Guide users with step-by-step instructions to resolve the issues.
- Customising the desktop applications as per the needs of users and clients.
- Advising on software and hardware upgrades.
- Maintaining a log of job tickets and maintenance tasks.
- Send the unresolved issues to the next level of the support team.
- Ensuring that the client systems are working fine.
- Creating technical reports and manuals.
- Keep up with current breakthroughs in computing technology and research its reviews.
📌 Sr Systems Administrator (India)
🏢 Ness Digital Engineering
📍 India