• To strategize and ensure creation of mechanisms, processes, etc. to enable the delivery of programs / projects across various time zones
• To ensure that industry trends and developments are analyzed and solutions and IP’s relevant to the service area are developed to enable solution led service
• To drive proposition development, GTM for the service area and work with Sales proactively to create and win business
• To drive conceptualization and implementation of activities to achieve high customer satisfaction scores, operational margins and other goal matrix parameters
• To build and mentor teams and thereby enhance competencies to ensure organizational leadership in the service area
📌 SDU Head (Gurugram)
🏢 HCL Technologies
📍 Gurugram
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