Key Responsibilities
• To analyze |define and design technical solution for ERP product’s enhancement and work towards continuous improvement during product implementation and production support stages.
• To coordinate with technical teams for pending RICEFs and act as a primary point of contact for addressing complex technical issues.
• To collaborate and interact with the client and other cross functional teams for gaining understanding of the requirements so as to deliver seamless technical solutions.
• To anchor team meetings ensuring effective communication, collaboration, and coordination within the technical consultant team and the clients.
• To mentor and train junior consultants, fostering a culture of knowledge sharing and continuous learning within the team.