Skills: Cisco products, Itil Foundation, Cobit 5, IT Service Management
Job Summary
High Touch Operations Manager - must have understanding on Cisco products, solutions and operational processes. Customer service and resolving customer issues efficiently. Prior experience in customer handling as HTOM/HTE
Key Responsibilities
na
Skill Requirements
na
Other Requirements
1. Optional But Valuable Certifications: Itil Foundation, Cobit 5, Or Relevant Industry Certifications In It Service Management
📌 SME Cisco TAC (Bengaluru)
🏢 HCL Technologies
📍 Bengaluru
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