Job Summary
The Track Lead for Tools & Automation plays a crucial role in managing operations with a focus on continuous improvement and problem-solving. This position is integral to meeting client SLAs and empowering teams through effective people management, ensuring that projects align with organizational objectives and client requirements.
Key Responsibilities
1. Utilize Jenkins And Powershell To Enhance Operational Systems, Improving Management Reporting And Streamlining Information Flow To Support Business Process Optimization.
2. Collaborate With Stakeholders To Gather And Analyze Client Requirements, Ensuring The Support Team Delivers Solutions That Meet And Exceed Client Expectations.
3.
Lead And Mentor Project Teams By Defining Project Goals, Fostering Open Communication, And Promoting A Culture Of Transparency And Accountability.
4. Drive Innovation By Leveraging Python And Ansible To Develop New Processes That Contribute To Organizational Progress And Efficiency.
5. Provide Tailored Automation Solutions That Align With Customer Needs, Ensuring Effective Implementation Within The Existing Technical Environment To Achieve Desired Business Outcomes.
Skill Requirements
1. Proficiency In Jenkins And Powershell.
2. Strong Understanding Of Python And Ansible For Process Automation.
3. Excellent Problem-Solving And Analytical Skills.
4. Ability To Lead Teams And Manage Projects Effectively.
5. Solid Communication And Interpersonal Abilities.
Other Requirements
1. Optional Certifications: Certified Jenkins Engineer, Microsoft Certified: Powershell Fundamentals, Or Ansible Automation Certification