Workplace Experience Coordinator (m/f/d)

Experience: 3 to 5 years

Location: Schwalbach, DEU

Skills: Facility Management, Hoteling, Hospitality, Occupational Safety, Vendor Management, Process Management, Customer Focus, Attention to Detail, Fluent English, Fluent German

Company Overview
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently looking for a Workplace Experience Coordinator (m/f/d) for a location in Schwalbach.

Your tasks:
Provide a proactive approach to develop good working relationships with all involved parties
Ensure the provision of a safe and healthy working environment and ensure compliance with all company policies and procedures as well as client site policies, procedures and working arrangements as required
Perform monthly audits and conduct scorecard reviews with the cleaning, coffee bar & canteen supplier
Oversee all cleaning related inquiries
Lead the cleaning personnel’s supervisor on site
Ensure client’s instructions and expectations per service line are properly communicated and documented
Lead reoccurring assets audits
Tag new assets/ FADO preparation
Ensure vendors are well-managed, delivering services on time, within budget and according to the HS&E; guidelines
Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practice
Collection and evaluation of vendor offers for variable services
Assist Facility Manager in sourcing related work
Act as single point of contact for the contract partners and assure regular follow up of day-to-day business
Ensure that the financial targets are met in the area of responsibility
Provide standard monthly/quarterly/annual reporting and management reports as required




Support the preparation of yearly HS&E; audit
Set up process documentation for initiatives and SOP work processes in general
Support the development, implementation & delivery of training for yourself & the operational team
Regularly interact with the counterparts in DACH and Europe to exchange ideas, approach towards initiatives and innovations

Your profile:
3-5 years of Facility Management, Hoteling or Hospitality experience in similar corporate sites
Excellent people skills and ability to interact with a wide range of client staff and demands.
Knowledge of Occupational Safety requirements
Knowledge of vendor management for specialized services
Good competencies required in the following areas: Process Management, Command skills and Customer Focus.
Practical working knowledge of best practice tools and techniques.
Systematic approach, with good attention to detail.
Best in class service focused and flexible in approach to work.
Ability to deliver to tight deadlines.
Ability to learn quickly, and desire to develop and progress career
Able to take ownership of any problems or issues and see through to a resolution
The candidate must be success driven, motivated and interested in personal development
Ability to sometimes decline or push back but in a diplomatic way
Fluent English skills – verbally and in writing, fluent in German – verbally and in writing

Our offer:
Creative freedom for tasks and projects
Active exchange in the global industry network
Working together at eye level
Space for personal growth, not only for work
Acknowledgement of achievements - also monetary benefits
The opportunity to enhance your skills and advance your career locally as well as regionally
Help shape JLL
We look forward to receiving your application,



stating your earliest possible starting date and your salary expectations. Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.
Jones Lang LaSalle SE
Your contact: Marta Marunchak [email protected] #LI-MM4
Location: On-site –Schwalbach, DEU
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Prospect Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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