HR GBS Learning Support Specialist

Experience: Not Available to Not Available years

Location: Portugal, Algés

Skills: Workday, learning management systems, administrative software, data analysis, Fluent in English, Spanish, Italian, Dutch, German

Company Overview
Air Liquide Europe Business Services (ALEBS) was created in 2019 in Lisbon, Portugal with the mandate to provide financial services for Air Liquide European entities. In the space of 4 years, it has expanded to over 400 employees based in 3 office locations: Lisbon, Tomar and Guarda. The geographical scope was extended to include, besides the European affiliates also entities located in Africa, Middle-East and India, and the operational scope was extended and includes today not just Finance, but also Human Resources. How will you CONTRIBUTE and GROW? The Shared Services Learning Support Specialist will be responsible for executing and supporting the day-to-day operational activities of the Learning Support Services function within a centralized shared services model. This role requires a detail-oriented and organized individual who can effectively manage administrative tasks, support learning delivery, and ensure smooth functioning of learning processes for multiple departments or business units.

Learning Needs and Planning Support
Assist in the collection of learning needs from various departments Support the development and management of learning plans by handling administrative tasks related to planning and documentation

Learning Offer Management Support
Assist in managing the learning offer, including administrative tasks related to adding new courses and reviewing existing ones Ensure learning offer information is up-to-date and accessible to all employees

Learning Delivery and Administration
Coordinate and manage learning sessions, including scheduling, logistics, and participant communication for multiple departments Oversee the administration of learning platforms and systems (e.g. Workday) for the entire shared services function,



including user support and data entry Manage the enrollment process for learning programs and track participant progress across different units

Stakeholder Collaboration Support
Provide administrative support for collaboration with various departments and business unit leaders Act as a point of contact for basic learning and development inquiries from all supported areas, escalating complex issues as needed

Reporting and Analysis Support
Assist in generating reports on learning activities and outcomes by compiling data and preparing basic reports Support the analysis of learning data by maintaining accurate records and providing data summaries

Continuous Improvement Support
Assist in reviewing and improving learning processes and methodologies by providing feedback and implementing approved changes Stay updated on administrative best practices in learning and development and shared services delivery models

Are you a MATCH?
Proven experience in an administrative or operational role, preferably within a learning and development or shared services workplace Strong organizational and time management skills Excellent attention to detail and accuracy Ability to work effectively in a team and collaborate with diverse stakeholders Proficiency in using learning management systems (Workday knowledge is a plus) and other administrative software Basic analytical skills with the ability to compile and present data. Fluent in English - Mandatory Additionally, Spanish, Italian Dutch or German are preferred

Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

📌 HR GBS Learning Support Specialist (Mumbai)
🏢 Air Liquide
📍 Mumbai