· Support the director/s in securing sales for the company by communicating with customers and serving their order requirements.

· Track the performance of the senior sales coordinators and sales coordinators and ensure that all customer enquiries are being serviced.

· Coordinate project information between the area sales managers.

· Track projects all over the country and inform sales managers and directors on the next steps.

· Maintain and develop relations with existing and potential customers in person or via telephone calls and emails. Gain a transparent understanding of the customers’ businesses and requirements.

· Manage all aspects of the key accounts including order management, enquiry generation and servicing, payment coordination and dispatch coordination.

· Respond to incoming email and phone enquiries.

· Prepare quotations for projects and enquires and track them periodically or as per requirement.

· Act as an effective contact between the company and its existing and potential markets.

· Negotiate the terms of agreement and close sales.





· Gather market and customer information and build a comprehensive database that will support the directors and sales managers in exploring new orders.

· Challenge any objections with a view to get the customer to buy.

· Liaise with factory team to check the progress of existing orders.

· Record sales and order information.

· Feed buying trends to directors and sales managers.

· Attend team meetings and share best practices with colleagues.

· Customer Relations Management

· Foster customer relations by sending timely greetings and compliments for birthdays, festivals and other special occasions.

· Handle customer complaints and other grievances.

· Keep customers updated with new company developments, certifications, product launches and milestone achievements

Bike Mandatory

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Area Sales Manager (India)
🏢 FG Glass Industries
📍 India