Guest Relationship Manager & Executive ( RSVP ) (India)

Guest Relationship Manager & Executive ( RSVP ) (India)

06 Aug
|
AMK Hospitality
|
India

06 Aug

AMK Hospitality

India

Company: Wedding Planning Company
Department: RSVP & Guest Relations
Location: C-Scheme, Jaipur
Salary: ₹30,000 – ₹40,000 per month + Incentives

About the Role

We are looking for dynamic and customer-focused professionals to join our RSVP Team as a Guest Relationship Executive / Guest Relationship Manager. The role involves managing guest communication, handling RSVP confirmations, coordinating guest preferences, and ensuring a seamless guest experience for weddings and social events.

Key Responsibilities

- Manage end-to-end RSVP processes for wedding and event guests.
- Make outbound calls to guests for attendance confirmation and event-related communication.
- Maintain accurate guest databases and update RSVP statuses.
- Handle guest queries, special requests, and preferences professionally.
- Coordinate with internal teams to ensure smooth guest management and event execution.
- Prepare and maintain RSVP reports, guest lists, and attendance trackers.
- Use Excel and CRM tools to manage guest information efficiently.
- Ensure a high standard of communication and hospitality throughout the guest journey.
- Follow up with guests to ensure timely confirmations and updates.

Candidate Requirements




Essential Skills:-

- Excellent communication skills in English and Hindi.
- Strong guest handling and relationship management abilities.
- Proficiency in Advanced Excel (VLOOKUP, Pivot Tables, Data Management, Reporting, etc.).
- Strong attention to detail and organizational skills.
- Professional telephone etiquette and follow-up skills.

Preferred Background

- Hotel Industry (Front Office / Guest Relations / Reservations)
- Hospitality & Event Management
- Customer Relationship Management
- American Express, Citi Bank, or similar customer service / calling profiles
- Concierge, Guest Experience, or Client Servicing roles

Qualification

- Graduate in any discipline.
- Hospitality, Hotel Management, Event Management, or related backgrounds preferred.

What We Offer

- Opportunity to work on premium weddings and luxury events.
- Dynamic and rapid-paced work environment.
- Attractive incentives and growth opportunities.
- Exposure to guest management and high-profile clientele.

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Guest Relationship Manager & Executive ( RSVP ) (India)
🏢 AMK Hospitality
📍 India

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: guest relationship manager & executive ( rsvp ) (india) / india

Subscribe to this job alert:

Get the latest job offers by email for: guest relationship manager & executive ( rsvp ) (india) / india