We are hiring an Brand Associate to manage client relationships and handle inbound inquiries in Bangalore Watch Company™,
Key Responsibilities
Client Management
- Manage VIP client relationships through calls and emails.
- Maintain records of client interactions in CRM.
- Coordinate watch servicing appointments and customer communication.
Recent Business
- Respond to inbound inquiries via phone, email, and chat.
- Maintain lead records in CRM.
- Represent the brand at roadshows in Delhi, Mumbai.
Requirements
- 2–3 years of experience in a corporate environment.
- Experience in client relationship management.
- Excellent written and spoken English and strong phone etiquette.
- Strong conversational skills and ability to build rapport.
- Experience using CRM tools and spreadsheets.
Preferred Background
- Premium banking, luxury hospitality.
- Experience managing HNI clients or selling to international markets (US/UK).