Sales Development Representative

Experience: 5+ years in sales or other equivalent experience

Location: Macquarie Park, New South Wales, Australia

Skills: Sales Techniques, CRM Proficiency, Data Analysis, Negotiation, Project Organization, Feedback Management, Continuous Learning, Presentation skills

Job Description
We’re looking for a driven Sales Development to join the Wolters Kluwer Research & Learning team. This role is responsible for generating revenue by closing national account sales and managing high-profile clients. You’ll work closely with marketing and sales to identify and convert qualified opportunities, contributing to our growth in the Tax and Legal Research & Learning Technology space. The role involves researching prospects, working on inbound and outbound marketing campaigns, and communicating our value proposition to senior decision-makers to acquire sales-qualified opportunities. This role works with marketing to uncover and create recent opportunities that result in closed business, as well as working closely with the sales team to ensure qualified opportunities lead to closed business. This role is based in our Macquarie Park (Sydney) office with flexible working arrangements.

Key Responsibilities
• Generate new sales prospects
• Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship
• Communicate with customers with regards to any account problems and discusses customer concerns and suggestions
• Focus efforts on product feedback, enhancement, upgrades, and development
• Report suggestions to and develop solutions with sales, order processing,



and customer success and support team
• Compile data on marketing trends, competitive products and pricing and reports to management
• Travel to and attend conferences, events and customer meetings as required

About You
• Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry
• Excellent communication (both written & oral) and presentation skills
• Ability to plan own territory/account approach and manage own resources; Client Engagement: Ability to interact with clients and understand their needs.
• Sales Techniques: Knowledge of effective sales strategies and techniques.
• CRM Proficiency: Experience with customer relationship management software.
• Data Analysis: Skills in interpreting market data and sales metrics.
• Negotiation: Basic skills in negotiating terms with clients.
• Project Organization: Ability to manage sales projects and campaigns.
• Feedback Management: Skills in collecting and acting on client feedback.
• Continuous Learning: Commitment to ongoing sales and product training.

Our Values
Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged,



and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance. We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements.

Culture and Benefits
We care for our people and a part of that we offer:
• Flexible Working Arrangement – Work from Anywhere and Hybrid Working (promoting work life balance)
• Learning and Development opportunities
• Access to health and wellness programs
• Parental leave benefits that exceed legislative requirements
• The opportunity to work within a global organization with experienced leaders

Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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