Spares & Repairs Coordinator

Experience: Not Available to Not Available years

Location: Aberdeen Netherley

Skills: ERP systems, CRM systems, Microsoft Dynamics 365, Salesforce, Organizational skills, Commercial awareness

Company Overview
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop cutting-edge solutions that enable a prosperous and more sustainable society.

About the role
At Sulzer GT Aero, we are a recognised global leader in the maintenance, repair and overhaul (MRO) of aero‑derivative gas turbines. Our Netherley, Aberdeenshire facility is a centre of excellence, supporting customers worldwide with innovative, responsive and reliable solutions that keep critical equipment running. With continued investment and growth across the business, this is an exciting opportunity to join a high‑performing team and play a key role in supporting our spares and repairs operations. We are looking for a Spares & Repairs Coordinator to support the effective handling of customer requests for spare parts and component repairs. In this role, you will work closely with customers, suppliers and internal teams to ensure enquiries are processed efficiently, quotations are prepared accurately, and orders are progressed smoothly from initial enquiry through to completion. You will be a vital part of the end‑to‑end process, helping deliver the high standards of service that Sulzer is known for globally.

What you’ll be doing:
• Act as a first point of contact for customer spares and repairs enquiries, responding promptly and professionally
• Support the review of customer requirements with internal teams and external suppliers to confirm feasibility, lead times and costs
• Prepare accurate quotations for spares and repairs and issue them to customers in line with internal processes
• Coordinate orders from receipt through to completion, liaising with internal departments,



suppliers and customers throughout
• Provide regular updates to customers, ensuring orders and repair activities are tracked and delivered on time
• Maintain accurate records within ERP and CRM systems, supporting reporting on order status, lead times and performance
• Assist with sales and tender activities where required, including preparing supporting information for spares and repairs opportunities

What you bring:
• Experience in a spares, repairs, aftermarket, coordination or customer support role within an engineering or industrial environment
• Experience using ERP and CRM systems (Microsoft Dynamics 365 and Salesforce experience is desirable)
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively
• Good communication skills, confident working with customers, suppliers and internal stakeholders
• Commercial awareness with an understanding of quotations, pricing and cost control
• A proactive, detail‑focused and solutions‑driven approach, with the ability to perform well in a fast‑paced workplace

What we offer you
Joining Sulzer GT Aero means becoming part of a business with a strong reputation in the gas turbine sector, a clear growth strategy and a collaborative working culture. In return, we offer: Competitive base salary with participation in the company‑wide bonus programme
33 days’ annual leave (inclusive of bank holidays)
Free on‑site parking
Access to discounts on everyday shopping, entertainment and lifestyle services
Confidential support through our Employee Assistance Programme
Ongoing learning and development opportunities through on‑the‑job training and Sulzer Learning Pathways
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

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