- Bachelor’s degree in Computer Science, IT, or related field
- Windows OS (Windows 10/11 installation & configuration)
- Basic knowledge of Linux / macOS
- Desktops, laptops, printers, scanners
- Software installation & configuration
- Remote desktop tools (AnyDesk, TeamViewer, RDP)
- Backup & recovery processes
- Install, configure, and maintain desktop systems and software
- Diagnose and resolve hardware/software issues
- Provide technical support to end-users (onsite & remote)
- Manage user accounts, permissions, and passwords
- Maintain IT inventory and asset tracking
- Ensure system security and data protection
📌 Desktop Support Engineer (India)
🏢 IT Shastra
📍 India
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