#job-location.job-location-inline { display: inline; }
Areas of Work: Sales & Marketing
Job Id: 14817
Customer Service
Review of Order Cycle Time (OCT) for delivery of material to Customers (Dealers, Project Sites etc.) based on orders received at Warehouse and as per defined benchmark
Review with customers and sales team on regular basis for identification and resolution on material service related issues
Support to other businesses like Home Improvement in terms of material storage and delivery
Warehouse Management
Monitor and improve the productivity of CFA Manpower deployed at Warehouse
Conduct stock verification as per defined frequency and take measures to control stock variances
Maintain documents and legal agreements related to Warehouse operations
Implement and ensure usage of Transport Management System to improve customer service parameters, timely Review and rationalization of route plans
Warehouse and Office Infrastructure
Assess infrastructure requirements at the warehouse and sales offices and accordingly propose the capex projects
Execution of Capex Projects as per project implementation schedule
Overheads
Assist and provide inputs to Regional Commercial team on the proposals for annual overheads budget
Monitor and ensure freight cost per ton (CPT) and other overheads are within the budgeted limits
Vendor Payments
Process the vendor payments as per the defined payment terms
Monitor and ensure no pending payments, open goods receipts and open advances at each vendor level
Coordinate with Vendors for outstanding closure and quarterly balance confirmation within the defined timelines
Statutory Compliances and Audits
Track and ensure timely renewal of statutory licenses applicable for warehouse and office operations
Updation of compliances in statutory portal (GRC) as per the due dates
Initiate corrective and preventive actions for identified statutory non-compliances
Participate and support with relevant documents during audits like ISO, 5S, Internal Audit
Safety
Monitor safety parameters and conduct safety audits as per schedule to provide safe working environment at warehouses and office premises
Reports
Prepare and circulate monthly reports on various parameters in a timely manner