Job DescriptionJob Description:- Are you passionate about creating engaging, high-impact learning content that helps customers and partners succeed- At Onit, we're building a modern, AI-forward customer and partner education team to empower organizations to adopt our legal technology solutions with confidence.- As a Learning Experience Designer, you will design and deliver compelling digital learning assets videos, infographics, assessments, and more that drive product adoption and customer success.Key Responsibilities:- Design, script, and produce short-form and long-form video tutorials for customers and partners.- Edit, update, and audit existing courses to ensure accuracy, clarity, and consistency.- Create infographics, one-pagers, and quick reference guides that simplify complex product concepts.- Develop knowledge checks and assessments to measure learning effectiveness.- Collaborate with product managers, subject matter experts, and customer success teams to ensure technical accuracy and learner relevance.- Translate complex SaaS product functionality into clear, concise, and engaging learning content .- Ensure all content reflects Onit s brand tone, voice,
and accessibility standards.- Leverage AI-driven tools to accelerate content development and innovate recent learning formats.- Continuously improve content based on learner feedback, performance data, and usage analytics.Required Skills:- 4+ years of experience designing and developing learning content for customers and/or partners of SaaS companies.- Familiarity with SaaS product lifecycles, customer onboarding, and adoption best practices.- Demonstrated ability to create engaging video-based learning content using tools such as Camtasia, Articulate 360, or similar platforms .- Strong skills in graphic design and visual communication using tools such as Canva, Figma, or Beautiful.Ai.- Experience creating assessments, quizzes, and interactive elements within LMS platforms (e.G., Skilljar or similar).- Excellent writing and editing skills with the ability to make complex topics simple and clear.- Strong project management and collaboration skills; ability to work with distributed teams across time zones.- Exposure to AI-enhanced content tools (e.G., Synthesia, ChatGPT, Clueso) preferred.- Knowledge of accessibility and inclusive design (WCAG standards).- Instructional design or learning experience design certification is a plus.- Knowledge of the legal technology industry is a plus.
📌 Learning Experience Designer (Pune)
🏢 Onit
📍 Pune