Job DescriptionJob description:- You will serve as the primary point of contact for customers, providing support, answering inquiries, and guiding them through the sales process- Your role is critical in ensuring customer satisfaction and driving revenue growthKey Responsibilities:- Customer Support: Customer Assistance-Provide exceptional support to customers, addressing inquiries, resolving issues, and offering solutions to their problems- Product/Service Knowledge: Develop in-depth knowledge of the company's products or services to effectively assist customers and provide information- Order Processing: Manage order inquiries, process orders, and coordinate deliveries or services- Complaint Resolution: Address and resolve customer complaints, escalating issues when necessary to ensure swift resolution- Technical Support: Provide technical assistance or troubleshooting guidance for customers encountering product or service issues- Sales: Lead Management:



Follow up on leads, engage with potential customers, and guide them through the sales process- Sales Presentations: Deliver compelling sales presentations and product demonstrations to potential customers- Quote and Proposal Generation: Prepare and present quotes, proposals, and contract terms to potential customers- Cross-selling and Upselling: Identify opportunities to cross-sell or upsell additional products or services based on customer needs- Sales Targets: Meet or exceed sales targets and quotas set by the organization- Relationship Building: Build and maintain solid customer relationships to encourage repeat business and customer loyalty- Sales Reporting: Provide regular sales reports and updates to management on sales activities and customer interactions

📌 Sales & Customer Supports Professional (Haryana)
🏢 Wheebox
📍 Haryana