Customer Service Executive | Nykaa (India)

Customer Service Executive | Nykaa (India)

05 Aug
|
Vrinda International
|
India

05 Aug

Vrinda International

India

Job Description

Hiring: Customer Service Executive | Nykaa

Location: Pan India

We are hiring Customer Service Executives for Nykaa. If you have excellent communication skills and prior customer service experience, this is a great opportunity to join one of India's leading beauty and lifestyle brands.

Job Details:
• Role: Customer Service Executive
• Experience: Customer service experience is mandatory
• Communication: Excellent verbal communication (V4 level) is required
• Salary: ₹17,500 in-hand (for experienced candidates)
• Shift: 9-hour rotational shift within the window of 8:00 AM to 10:00 PM
• Working Days: 6 days a week
• Weekly Off: 1 rotational off

Key Responsibilities:




• Handle customer queries through calls, chats, or emails
• Resolve customer concerns in a professional and timely manner
• Maintain high levels of customer satisfaction
• Ensure accurate documentation of customer interactions
• Follow company policies and quality standards

Eligibility:
• Previous customer service experience is mandatory
• Solid communication and interpersonal skills
• Comfortable working in rotational shifts
• Customer-focused with good problem-solving abilities

📌 Customer Service Executive | Nykaa (India)
🏢 Vrinda International
📍 India

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