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Responsible for reviewing and analyzing discrepancies by cross-verifying from different data sources

- Meets individual goals while assisting team to meet team goals

- Operates with urgency in a real time service environment

- Contributes to the development of current tools and process mapping that supports new offerings and updates/improves current tools, actively seeks opportunities to implement changes which improve accuracy, timeliness, productivity and customer satisfaction

- Defines, communicates and manages workflow and data coordination to support various implementation related reports (i.e., reporting, inventory, capacity reporting, and ad-hoc reports as needed by management)

- May perform other duties as assigned

Requirements

- Medium competency in excel skills

- Ability to comprehend and write in English for structured written communications. Emails/IMS to be sent to internal teams

- Ability to respond to all inquiries within a timely manner

- Candidate should achieve a score of B1-4 or above in CEF assessment conducted during selection process

- Strong interpersonal and communication skills – both verbal and written





- Adaptability/Ability to interpret variable input details

- Critical thinking and decision making

- Strong analytical, Reasoning, and Problem solving skills

- Good computer navigation skills

- Working knowledge of Excel (Intermediate Level) on VLookup, Pivots, usage of Functions and Formulae

- Typing speed of 25 Words per Minute with 90% Accuracy

- Candidate should preferably have knowledge of US Insurance

- Ability to navigate multiple systems and applications

- Ability to produce high quality in production in environment.

- Ability to troubleshoot, identify user errors vs. system mapping errors (enrollment dates, method, system logic)

- Ability to work independently

- Ability to understand and question established process guidelines for possible process improvements

- Ability to pay great attention to detail – especially during processing of transactions

- Possess keen sense of acquiring knowledge

- Adaptable and flexible to work in night shifts

📌 Require an Executive in Noida (India)
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📍 India