- Survey and assessment of Claims.
- Communicating the insured about the assessment.
- Submission of Initial Loss Assessment report within the stipulated timelines.
- Ascertaining the liability and updating the Claim processor accordingly.
- Updating the Claim processor about the pending documents.
- Conducting Stage inspection / Re-inspection wherever needed or required.
- Submitting Final Survey on receipt of Invoice/Final Documents.
- Providing the Claim status report to the Claim Processor/RCM on a weekly basis.