Why this role exists:

The Data Platform Manager provides strategic leadership and technical oversight for the Snowflake-based Enterprise Data Platform (EDP) and the broader data control plane.

The role exists to ensure that Officeworks data infrastructure is scalable, secure, and high-performing, enabling the democratisation of data and the seamless integration of AI and machine learning capabilities.

By managing complex delivery teams and vendor relationships, the role ensures that data remains a critical asset for self-serve analytics and enterprise-wide decision-making.

Where you will make a difference:

In this role you will:

Platform Ownership & Strategy:

- Own the Snowflake-based Enterprise Data Platform (EDP) and data control plane.
- Define and execute the roadmap for data ingestion, transformation, governance, and the enablement of AI, Analytics and Reporting.
- Drive the transition toward a self-serve analytics model and the democratization of data across Officeworks.

Operational Excellence & Performance:

- Manage SLAs, performance monitoring (including pro-active remediations), and capacity planning to ensure platform security, reliability and availability.
- Implement robust cost optimisation strategies across EDP/Snowflake and cloud providers (AWS/GCP).
- Oversee platform upgrades, security protocols, access management, and data lifecycle policies.
- Contribute to DRP & BCP preparedness and execution (if required).
- Lead planning and execution to provide a high standard in data hygiene.

Continuous Improvement & Process Transformation:

- Lead process improvement initiatives within the Data & AI team to enhance delivery velocity and operational efficiency.
- Identify opportunities for automation in data workflows to reduce manual intervention and technical debt.
- Establish and maintain high standards for technical documentation and knowledge management.

Delivery & Execution:

- Lead a multi-disciplinary team of engineers, architects, and analysts to deliver against the enterprise data strategy.




- Manage the integration of SAP BW -> Data Sphere transitions into the core data platform.
- Oversee vendor delivery and performance to ensure external partners align with Officeworks quality and security standards.

Who you will be working with:

- Internal Technology Leaders: Partner with the Head of Analytics & Value Delivery and Enterprise Data Architect, to align platform capabilities with broader business strategies.
- Data & Analytics Teams: Collaborate closely with AI specialists and Data Scientists to provide the infrastructure required for advanced analytics and AI applications.
- Cross-functional Business Leads: Work with functional leads across teams to understand data requirements and enable self-serve reporting.
- External Partners & Vendors: Manage relationships with technology partners and platform vendors to ensure high-quality service delivery and support.

What success looks like:

- Platform Reliability: The Enterprise Data Platform meets or exceeds agreed SLAs for availability and data freshness.
- Strategic Enablement: Successful delivery of the data roadmap, facilitating the seamless adoption of AI and advanced analytics tools.
- Cost Efficiency: Measurable optimisations in Snowflake and cloud infrastructure spend without compromising performance.
- Operational Maturity: High standards of documentation and automated processes result in reduced incident resolution times and increased team productivity.
- Define and lead a strong team culture, unifying team members in pursuing excellence.

How you will lead:

Leader of Leaders:

- Leads a culture based on our Officeworks values and behaviors.
- Builds capability and delivers results across a diverse global workforce.




- Leads for the future, thinking Officeworks wide with a strategic commercial mindset.
- Demonstrates resilience, has determination and drive to persist through significant challenges
- Is self-aware; has humility and is self-reflective; understands how to bring out the best in self and others.
- Strong sense of personal and team accountability, drives a genuine commitment to their teams and individual development.
- Proactively contributes to a safe working environment, leads and manages appropriately if there is unsafe conditions or inappropriate behaviour
- Operates in line with applicable Officeworks company policies and Code of Conduct.
- Strong sense of personal and team accountability, drives a genuine commitment to their teams and individual development.

Qualifications and work experience:

Essential:

- Education: Tertiary qualifications in IT, Computer Science, Data Engineering, or a related field.
- Experience: Minimum of 10 years experience in Data and Analytics, with at least 5 years in a significant people leadership role managing multi-disciplinary technical teams.
- Technical Mastery: Extensive experience owning and managing enterprise-scale data platforms, specifically Snowflake, on AWS or GCP environments.
- Data Lifecycle Expertise: Proven track record in defining roadmaps for data ingestion, governance, and transformation in a complex corporate setting.
- Change & Stakeholder Management: Demonstrated ability to lead through technical transitions and influence senior stakeholders in a matrixed setting.

Preferred:

- Advanced Qualifications: Post-graduate degree (e.g., Masters in Data Science or MBA) or advanced certifications in Cloud Architecture (Snowflake, AWS, or GCP).
- Industry Experience: Experience within the Retail or FMCG industry, particularly supporting omnichannel data strategies.
- AI/ML Infrastructure: Familiarity with the infrastructure requirements for transitioning from traditional Machine Learning to Generative AI applications.

📌 Data Platform Manager (Bengaluru)
🏢 Officeworks
📍 Bengaluru