Job Purpose
Lead the end?to?end Process Automation strategy and delivery for the DMS function, and delivering key tech transformation projects:

1. End-to-End workflow for pre-computation,payout computation and invoicing
2. End-to-End workflow for partner nomination, enrolment, training and DRA certification
3. Compliance calling revamp
4. Legal process automation
5. Realtime data sync across multiple systems
Duties and Responsibilities
• A – Key Accountabilities for the Role
• Delivering key tech transformation projects in process automation
• 1. End-to-End workflow for pre-computation,payout computation and invoicing
• 2. End-to-End workflow for partner nomination, enrolment, training and DRA certification
• 3. Compliance calling revamp
• 4. Legal process automation
• 5. Realtime data sync across multiple systems
•
•
• 1) Requirements, Process Design & Documentation
• Capture detailed requirements, map current vs. target process flows (BPMN), and define acceptance criteria.
• Prepare BRDs/user stories, test scenarios, and SOPs under guidance from leads.
•
• 2) Controls, Compliance & Reporting
• Implement and validate control requirements (data privacy/masking, consent capture, audit logs, SoD).
• Maintain delivery trackers, value realization dashboards,



and risk/issues registers.
•
• B – Additional Accountabilities
• Contribute to continuous improvement retrospectives and knowledge shares.
• Monthly Tracker, MNL, KRA & KPIs tracking & publishing to relevent stakeholders in timely manner.
Key Decisions / Dimensions
• Story reqiurement & test case prioritization, and minor design choices.
• Escalation of data/exception issues and environment constraints.
• Suggestions on reusability and minor process tweaks.
Major Challenges
• Managing multiple dependencies (systems, credentials, data) during builds/tests.
• Ensuring clarity of requirements and test coverage within tight timelines.
• Sustaining solution stability across peak loads and process variations.
Required Qualifications and Experience
a) Qualifications
• Graduate (Engineering preferred). Certifications in RPA tools, BPM/low?code, SQL/APIs, Lean/Six Sigma (Yellow/Green Belt) desirable.

b) Work Experience
• Hands on experience in ZBB, BPR/DPR, Draw.io & process mapping.
• 6–10 years in process automation delivery/BA within BFSI or high?volume operations.
• Robust analytical skills, documentation discipline, and familiarity with control requirements.

📌 Unit Manager - Tech Transformation/Senior Unit Manager - Tech Transformation (Megapolis)
🏢 Bajaj Finance
📍 Megapolis