- Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process.
- Maintain gifts inventory and coordinate the sending of gifts to clients.
- Arrange site inspections for potential clients.
- Promote positive relations with clients and attend to all requests expediently and courteously.
- Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management.
- Up-sell and promote hotel’s facilities and services at every available chance in order to maximize sales revenue.
- Plan & initiate action plan to approach and secure new business for the organization.
- To determine effective and productive sales programs.
- Relationship building with all the current and prospective customers.