Job Description

- Oversee all aspects of in-room dining operations to ensure exceptional guest experiences and service excellence
- Manage and supervise the in-room dining team, including scheduling, training, performance management, and career development
- Ensure consistent delivery of high-quality food and beverage service in accordance with Fairmont standards and brand guidelines
- Monitor operational efficiency, including order accuracy, delivery times, and guest satisfaction metrics
- Maintain strict adherence to food safety, hygiene, and health regulations across all in-room dining operations
- Collaborate with the culinary team to develop and refine in-room dining menus that align with guest preferences and seasonal offerings
- Manage inventory levels, food costs,



and portion control to optimise profitability whilst maintaining quality standards
- Handle guest complaints and concerns professionally, implementing corrective actions to ensure guest satisfaction and loyalty
- Conduct regular quality audits and inspections of food presentation, service standards, and room cleanliness
- Analyse operational data and guest feedback to identify opportunities for service improvement and revenue enhancement
- Liaise with front office, housekeeping, and other departments to ensure seamless coordination and guest service delivery
- Ensure compliance with all company policies, procedures, and local regulations governing food and beverage service
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📌 Assistant Manager Outlet In Room Dining - Fairmont Agra
🏢 FAIRMONT
📍 Agra