Position Description:-

- Perform in‑depth reviews of credit applications for SME / Corporate customers.
- Evaluate financial models, financial statements, borrower profiles, cash-flow summaries, borrower repayment capacity.
- Validate internal credit ratings, risk grades, and credit structures for accuracy.
- Conduct comprehensive reviews of loan accounts to assess account conduct, repayment trends, and compliance with sanctioned terms.
- Analyze utilization patterns, covenant compliance, documentation completeness, and collateral sufficiency.
- Support internal audit, regulatory inspections, remediation actions, and quality assurance exercises.
- Prepare and maintain high‑quality credit review documentation that meets regulatory standards and Standard operating procedure.
- Support periodic portfolio reviews and Onshore Relationship Manager in assessing creditworthiness using internal rating models and risk scoring tools.
- Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance
- Review adherence to internal credit policies and underwriting standards.
- Recommend improvements to credit frameworks, rating methodologies, and control processes.
- Assist in developing checklists, review templates, and workflow enhancements.
- Guide junior analysts in performing credit review analysis.
- Allocate workloads, ensure timely completion of reviews, and maintain high-quality execution.
- Conduct performance reviews, identify skill gaps, and build capability within the team.
- Leads team in the achievement of project milestones and team goals
- To oversee the day-to-day activities of a group of employees
- Coaches, motivates and guides team members




- Utilizes best practice processes around work assignments, Project management and quality of output while maximizing overall team’s performance
- To improve efficiency, quality and services of ongoing projects/processes
- Significant portion of time still spent on performing work of the team
- Regularly review the work of team members
- Identifies opportunities for improvement; recommends possible training opportunities
- Ensures team is meeting or exceeding contractual and service level obligations to customers
- Collects customer’s needs and translates to appropriate solutions
- Interacts with customers and internal departments to resolve issues
- Ensures accurate and timely processing of transactions to meet and exceed customer SLA
- Acting as the Subject Matter Expert for the team
- Conducting & leading the training programs based on business needs
- Attending team meetings and customer calls to gather feedback and updates
General duties
- 5+ Years of experience in Banking BPO is preferred

- University degree or equivalent that required 3+ years of formal studies of the Accounting & Commerce Graduates
- Minimum of 2 years of Team handling is a Mandatory
- Excellent understanding or an SME of Credit Review process
- Expertise in financial analysis, risk grading, and credit underwriting.
- Excellent report-writing, analytical thinking, and stakeholder communication skills.
- Excellent people management and interpersonal Skills
- Excellent Oral & Communication skills
- Ability to work in required shifts.
- Ability to communicate (oral/written) effectively in English to exchange information with our client.
- ICWA or CA Certification (Positive to have)
- Preparing for ICWA or CA (Preffered)

📌 Banking Operations Senior Analyst (India)
🏢 NTT DATA Services
📍 India