- Lead planning, execution, and delivery of technical programs with metrics-driven approach
- Manage customer collaboration, defect tracking, and post-launch support
- Ensure scope control, risk mitigation, and timely communication of program status
- Develop and maintain program dashboards, KPIs, and continuous improvement processes
Role Responsibilities:
- Drive cross-functional collaboration among customer-facing and internal teams
- Translate customer needs into actionable technical plans and ensure alignment
- Oversee defect management, escalation handling, and L2 handovers
- Use data to manage project performance, resource allocation, and decision-making
Skills: Customer Satisfaction, Quality Assurance, Agile, Program Management, Risk Management
Experience: 13.00-15.00 Years
📌 Technical Program Manager (Bengaluru)
🏢 Amagi Media Labs
📍 Bengaluru
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