- Configure encoders, SSAI systems, CDNs, and AWS media services
- Ensure defect-free delivery of video streams and VOD assets
- Support onboarding by translating specifications into configurations
- Actively debug issues and ensure quality delivery to customers
Role Responsibilities:
- Collaborate with PMs and Tech Leads for project execution
- Participate in customer calls to understand stream requirements
- Perform detailed testing before go-live signoff
- Work rotational night shifts to support global customers