Role Overview:

The Application Engineer owns robot deployment, configuration, and customer enablement at assigned sites. This role ensures every robot is correctly mapped, configured, and commissioned, that the customer's on-site team is trained and self-sufficient, and that deployment issues are coordinated smoothly with Technical Support and Site Service Engineers.

Key Responsibilities:

Deployment & Configuration

• Site mapping

• Path planning

• Mission creation

• Workflow understanding

• Robot configuration

Customer Enablement

• Robot commissioning

• Process optimization

• Store/site setup

• Train & support customer team

• Documentation & handover

Support Coordination

• Work closely with the Technical Support Engineer

• Support Site Service Engineers during deployment

• Escalate issues & provide feedback

• Ensure customer satisfaction

Qualifications & Experience:

• Bachelor's degree in Engineering (Mechanical, Electronics, Robotics, Computer Science, or equivalent)

• 1–3 years of experience in robotics, automation,



or field engineering deployment roles; strong freshers with relevant project experience may also be considered

• Working understanding of robot navigation, mapping, or mission-planning concepts is an advantage

Skills & Competencies:

• Strong troubleshooting and problem-solving skills

• Ability to read site layouts/floor plans and translate them into navigation maps

• Explicit communication skills for training and enabling customer teams

• Working knowledge of robot software/hardware interfaces and configuration tools

• Basic working knowledge of Linux (command line navigation, file systems, service/process checks)

• Comfortable coordinating across L1 technicians, L3 support, and customer stakeholders

• Organized documentation habits for handover and knowledge continuity

• Willingness to travel to customer sites as required

Preferred Experience:

• Experience in industrial automation, robotics, field service, maintenance, or technical support roles

• Exposure to autonomous mobile robots (AMRs), AGVs, or automation systems will be an added advantage

📌 Application Engineer, Technical Operations (Manesar)
🏢 Peppermint Robotics
📍 Manesar