Job Description

You will play a vital role in ensuring the functionality and reliability of telecom equipment returned from the field. You will diagnose, troubleshoot, and repair 3G/4G/5G devices at both component and board levels while collaborating with technicians and engineering teams to resolve complex issues. Your expertise in testing, quality standards, and adherence to service level agreements will help maintain high-quality repair operations. You'll document results and drive continuous improvement initiatives, contributing to efficient repair center operations and supporting our commitment to delivering reliable telecommunications solutions to our customers.

How You Will Contribute And What You Will Learn

- Diagnose and repair telecom equipment (3G/4G/5G) at component and board level.
- Perform maintenance, troubleshooting, and testing on faulty hardware.
- Utilize automated and manual testers to analyze faults and validate repairs.
- Collaborate with repair teams to ensure adherence to Nokia quality standards and SLAs.
- Conduct functional and performance tests; prepare diagnostic and service reports.
- Load firmware, calibrate, and configure units according to OEM standards.
- Support continuous improvement initiatives to enhance turnaround time and repair quality.
- Maintain accurate records and documentation for traceability and compliance purposes.

Key Skills And Experience

Must-Have:

- Bachelor's degree in Electronics/Telecommunications
- 3 plus years of experience in Repair Operations
- Proficiency in testing and troubleshooting electronic/mechanical systems
- Experience with test equipment, automated testers, and diagnostic tools
- Experience in analytical and problem-solving skills

Nice-To-Have:

- Knowledge of lean principles and continuous improvement methodologies
- Effective communication and stakeholder engagement skills
- Leadership and team development capabilities

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era.



With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.

Learn more about life at Nokia .

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .

About The Team

Some of our benefits in India:

- Versatile and hybrid working arrangements to support work–life balance
- Health and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups
- A minimum of 90 days of Maternity and Paternity Leave based on eligibility
- Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
- Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
- Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
- Opportunities to innovate and contribute through Nokia's research and development environment
- Recognition programs that celebrate outstanding contributions
- Workplace support – ergonomic working support and mobile device programs based on eligibility

📌 Repair Engineer (Gurugram)
🏢 NOKIA
📍 Gurugram