Operations & Guest Experience Manager (Bengaluru)

Operations & Guest Experience Manager (Bengaluru)

06 Aug
|
Kite
|
Bengaluru

06 Aug

Kite

Bengaluru

Hiring: Operations & Guest Experience Manager

Location:R R Nagar, Bangalore

Position:Operations & Guest Experience Manager

Experience: 2–4 Years

Accommodation & Food:Provided

About the Role

We are looking for a passionate, responsible, and guest-focused Operations Manager to oversee the day-to-day operations of our resort and manage premium accommodation listings.

Key Responsibilities

* Manage daily resort operations

* Handle guest check-in and check-out

* Coordinate bookings across OTA platforms

* Supervise housekeeping and maintenance

* Ensure excellent guest satisfaction

* Resolve guest concerns promptly

* Maintain occupancy and revenue targets

* Submit daily operational reports

Requirements

* 2–4 years of experience in hotels, resorts, homestays, or OTA operations

* Good communication skills in Tamil, Kannada, Hindi, English ( any 2 languages )

* Leadership and problem-solving skills





* Basic computer knowledge (Excel, email, online booking systems)

Salary & Benefits

* ₹25,000 per month

* Performance Incentive per month/year

* Weekly Off

* Growth opportunities

If you are passionate about hospitality and creating memorable guest experiences, we'd love to hear from you a 1-minute self-introduction video covering:

1. Your name and current location.
2. Your hospitality experience.
3. Why you would like to join our Resort
4. One memorable guest situation you handled successfully.
5. Why you believe you are the right person for this role.

Note: Please record the video in a quiet place with positive lighting and speak clearly and send it to +91 (phone hidden)

📌 Operations & Guest Experience Manager (Bengaluru)
🏢 Kite
📍 Bengaluru

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