THE WORK: Join us in creating a vibrant environment where your contributions will shine! You will have the chance to perform independently and become a Subject Matter Expert while actively participating in discussions and contributing to solutions for work-related challenges. Your passion for Service Desk Management will be at the forefront as you engage with various aspects of our operations. We are excited to see how you can make a difference in our organization!
Ensure production systems are available and operating as defined in Service Level Agreements.
Drive incident and outage resolution and communication.
Facilitate restoration of service to the production environment.
Establish disaster recovery procedures and maintain data retention practices.
HERE'S WHAT YOU WILL NEED:
Beginner proficiency in Service Desk Management.
A minimum of 1 year of experience in relevant related skills.