Job Title: Sales Coordinator (Showroom Operations)

Location: Alankaram Bengaluru Showroom (Wilson Garden

)Department: Sale

sReports To: Store Manage

r
About Alankar

am Alankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellenc

e.
Role Overv

iew We are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom te

am.
This role is critical in ensuring smooth customer follow-ups, order coordination, and internal communication, enabling the sales team to focus on conversions and customer experie

nce.
Key Responsibil

ities Sales & Customer Coordin

- ation Manage customer follow-ups for enquiries, quotations, and ongoing discus
- sions Ensure timely response to all leads, walk-ins, and customer qu
- eries Coordinate with customers for quotations, design discussions, order confirmations, payments

, etc Order Manag

- ement Track orders from confirmation to del
- ivery Coordinate with production, design, logistics
- , etc Ensure timely updates to customers on order s

tatus CRM & Repo

- rting Maintain accurate CRM entries for all leads and cust
- omers Track: enquiries,



follow-ups, conver
- sions Prepare daily, weekly, and monthly reports for the Store Ma

nager
Internal Coordi

- nation Work closely with showroom sales team to ensure no missed foll
- ow-ups Coordinate with HO teams (design, production, acc
- ounts)Ensure smooth communication between all stakeh

olders
Documentation &

- Support Prepare quotations and pr
- oposals Maintain product, pricing, and client
- records Support in documentation for architects, designers, and B2B

clients
Required Skills & Qualif

- ications Graduate in Commerce, Business, or relat
- ed field2–5 years experience in sales coordination / customer
- handling Strong follow-up and communicatio
- n skills Positive working knowledge of Excel, Google Sheets, and C
- RM tools Highly organized, detail-oriented, and dis
- ciplined Ability to handle multiple customers and tasks simult

aneously
Key Performance Indicato

- rs (KPIs)Timeliness of customer f
- ollow-upsCRM accuracy and com
- pleteness Order tracking accuracy an
- d updates Response time to custome
- r queries Support to sales team in improving co

nversions
Work

- Conditions Full-time, on-site role at Hyderaba
- d showroom6-day work week (with w
- eekly off)Requires coordination across teams and occasional extended hours during pe

ak periods

📌 Sales Coordinator (Bengaluru)
🏢 Alankaram
📍 Bengaluru