Company Description Squarelys is a tenant-first commercial real estate platform designed for contemporary businesses seeking transparent and data-driven office leasing solutions. The company combines market intelligence, AI-powered property matching, and expert advisory to help organizations make informed leasing decisions. Unlike traditional brokers, Squarelys represents only tenants, providing unbiased guidance throughout the leasing journey. The team is committed to delivering clarity, strategic insight, and improved outcomes for tenants. Its mission is straightforward and consistent: Tenants First. Always.

Role Description The Customer Relationship Management Executive is a full-time, on-site role based in Noida. This role focuses on building and maintaining strong relationships with tenant clients, ensuring a high-quality customer experience throughout the leasing lifecycle. Day-to-day responsibilities include managing client communications, addressing inquiries and concerns, tracking customer interactions, and coordinating with internal teams to resolve issues promptly. The executive will monitor customer satisfaction, support customer retention initiatives, and identify opportunities to enhance service delivery.



The role also involves supporting sales and account management activities by providing insights on client needs and engagement trends.

Qualifications

- Candidates should possess strong Communication and Customer Experience skills to manage client interactions and support a tenant-first approach.
- Candidates should possess Customer Retention and Sales skills to sustain long-term relationships and contribute to business growth.
- Candidates should possess solid Analytical Skills to interpret customer data, identify patterns, and support decision-making.
- Relevant experience in customer-facing roles, preferably in real estate, consulting, or services-oriented industries.
- Ability to work on-site in Noida, collaborate effectively with cross-functional teams, and manage multiple accounts simultaneously.
- Bachelor’s degree in business, marketing, real estate, or a related field is preferred.
- Proficiency with CRM tools and basic office productivity software; familiarity with data-driven workflows is an advantage. 2-3 years of experience is highly desirable.

Immediate Joining candidates are preferred.

📌 Customer Relationship Management Executive (India)
🏢 Squarelys
📍 India