- Develop and maintain relationships with Customers, OEMs, distributors, and ecosystem partners.
- Monitor market trends, competitor activities, and customer demand developments. Drive acquisition activities for recent EMS opportunities
- Coordinate RFQ evaluation, costing, and quotation preparation
- Act as primary customer interface for commercial and project topics
- Identify growth opportunities within existing customer accounts
- Coordinate activities between sales, engineering, operations, supply chain, and quality
- Ensure alignment between customer requirements and internal capabilities
- Drive issue resolution and change management activities
- Support smooth transition into serial production
- Manage customer projects from opportunity identification through mass production ramp-up.
- Track project milestones, deliverables, timelines, and risk mitigation activities.
- Develop and manage strategic customer relationships for the EMS business, ensuring customer satisfaction through regular engagement, business reviews, and proactive support activities.
- Coordinate customer interface activities including support to contract manufacturers/resident engineers, while maintaining sales pipeline visibility, forecasts, and CRM updates.