Job Description

- To manage the complete F&B; Events. As an Events Manager, behaves in an exemplary fashion, leads by example and is responsible for the overall operation of the events and banqueting. He/she embodies the brand mindset, manages the team ensuring guest satisfaction with quality and high standards of service for customers and ultimately leads the operation to attain profitable results.
- Ensures the Events and Banqueting space is prepared to a high standard in order for conducting the guests' Event and ensures that all equipment is used correctly.
- Takes the global level of activity into account when managing the flow of guests and constantly checks the quality, speed and overall efficiency of the team and waiting staff.
- Ensures that the Back of the house service areas is maintained as per the hotel standards.
- Plans, coordinates, and executes all aspects of events and banqueting functions, from initial client consultation through post-event evaluation, ensuring seamless delivery and exceptional guest experiences.
- Manages event budgets and financial performance, monitoring costs, controlling expenditure,



and identifying opportunities to maximise revenue whilst maintaining service excellence.
- Develops and maintains solid relationships with clients, understanding their requirements, managing expectations, and ensuring their satisfaction throughout the event lifecycle.
- Trains, supervises, and mentors the events and banqueting team, fostering a culture of professionalism, accountability, and continuous improvement in service delivery.
- Ensures compliance with health, safety, and food hygiene regulations, conducting regular audits and implementing corrective actions to maintain the highest standards of operational safety.
- Coordinates with external vendors, suppliers, and departments to ensure timely delivery of services, equipment, and resources required for successful event execution.
- Addresses guest concerns and resolves operational issues promptly and professionally, maintaining composure and finding effective solutions to ensure positive outcomes.
- Monitors and analyses event performance metrics, gathering feedback, and implementing improvements to enhance operational efficiency and guest satisfaction.

📌 Events Manager - Fairmont Agra
🏢 FAIRMONT
📍 Agra