Job Description

Project Role: Business Analyst

Project Role Description: Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution.

Research, gather and synthesize information.

Must have skills: Network Infrastructures

Good to have skills: Network Security Implementation

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification: 15 years full time education

Summary:

As a Network Systems Engineer, you support the operation, implementation, and improvement

of enterprise network services across warehouses, distribution centers, and office locations. You

work with LAN, WiFi, IPsec VPN, and Network Access Control solutions, help resolve incidents,

support rollouts and changes, and contribute to secure and secure network operations in a

global environment.

Roles & Responsibilities:

Network Operations & Engineering

Support the operation and improvement of enterprise WiFi services across warehouse and

office locations.

Support and troubleshoot IPsec VPN connections to external partners and customers,

including routing and NAT topics.

Assist with the rollout of centralized configuration and update management for branch

office LAN environments.

Support the implementation and daily operation of Network Access Control based on

802.1X together with local IT teams.

Lifecycle & Change Management

Plan, test, and deploy firmware and configuration updates for WiFi and LAN hardware





following standard change processes.

Maintain technical documentation such as implementation standard operating procedures,

and troubleshooting guides.

Escalation & Collaboration

Analyze and resolve LAN, WiFi, IPsec, and NAC incidents, escalating complex topics when

required to the vendor support

Work with security, infrastructure, local IT, and external provider teams to support reliable

network services.

Participate in an on-call rotation for business-critical network services.

Professional & Technical Skills:

5+ years of hands-on experience in enterprise networking or network provider operations

Expert-level knowledge of LAN and WiFi technologies, including switching, VLANs, wireless

troubleshooting, routing and site connectivity

Experience with IPsec VPN configuration and troubleshooting, preferably on Cisco Firepower

or Cisco ASA platforms

Hands-on experience with automation or scripting tools such as Python, Git Lab, Ansible, or

Terraform

Practical experience with platforms such as Extreme Cloud IQ, HPE Aruba Central, Cisco

Firepower, Cisco ASA, or Aruba Clear Pass

Basic to solid understanding of 802.1X and Network Access Control concepts

Additional Information:

Excellent communication skills in English with technical and non-technical stakeholders.

Take consistently ownership of services and drives continuous improvement

Strong problem-solving skills and a practical approach to troubleshooting

Team-oriented mindset and ability to work in a global, cross-functional environment

📌 Business Analyst (Chennai)
🏢 Accenture
📍 Chennai