We are seeking a highly motivated and articulate Female Tele Caller to join our dynamic Banking & Financial Services team in Delhi. This mid-level position is ideal for an individual with a strong commitment to customer service excellence and a proven ability to engage effectively with clients over the phone. The successful candidate will play a crucial role in building and maintaining client relationships, providing information on financial products, and contributing to the overall growth of our services. This role requires a skilled and persuasive communication style, combined with a solid understanding of banking and financial services. You will be responsible for handling outbound and inbound calls, addressing customer inquiries, and ensuring a positive customer experience. We are looking for an individual who can thrive in a fast-paced environment and contribute to a collaborative team culture. If you possess excellent communication skills, a customer-centric approach, and a desire to advance your career in the financial sector, we encourage you to apply. This is an excellent opportunity to join a reputable organization and develop your expertise in a rewarding field.

• Conduct outbound calls to prospective and existing clients to introduce financial products and services. • Handle inbound customer inquiries,



providing accurate and timely information on banking and financial offerings. • Build and maintain solid customer relationships through professional and empathetic communication. • Document all customer interactions and update customer information accurately in the CRM system. • Collaborate with the sales and marketing teams to achieve departmental goals and targets.

• Proven experience as a Tele Caller or in a similar customer service role, preferably within the banking or financial services industry. • Excellent verbal communication and interpersonal skills, with a clear and professional telephone manner. • Ability to understand customer needs and effectively articulate product features and benefits. • Strong problem-solving skills and a customer-centric approach to resolving issues. • Proficiency in using CRM software and other relevant communication tools.

• Bachelor's degree in Business, Finance, or a related field is preferred. • Mid-level experience (2-5 years) in tele-calling or customer service. • Fluency in English and Hindi is essential. • Familiarity with banking products, financial regulations, and industry best practices. • Ability to work independently and as part of a team in a quick-paced environment.

📌 female tele caller (Delhi)
🏢 loanwala
📍 Delhi