Designation - Product Support
Experience - 2+ Years
Location - Pune
Mandatory Technical Skills
~2+ years of Technical Support / Product Support / Software Support experience (Preferably SaaS)
~ Experience with customer-facing application support
~ Hands-on knowledge of SSO, Access Management, SaaS, Cloud Computing, FTP, SMTP, and HTML
~ Experience working with ticketing/CRM tools (Salesforce preferred)
~ Solid troubleshooting and analytical skills
~ Excellent written and verbal communication skills
📌 Support & Product Specialist (Pune)
🏢 Recro
📍 Pune
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