About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the role: The candidate will be responsible for handling the Employee Query coming on the helpdesk ticket system and have to ensure the ticket closures within specific TAT.

Responsibilities:

Coordinate with the employees traveling

Email writing

Coordination within the team

Exposure to Manual Fare Calculation

Effective Mail Communication and timely coordination

Data Management and Queries Handling

Ensuring that the bookings are done on the best available fare basis and maintaining appropriate documentation records for audit purposes

Desired Candidate :

Should be very prompt over email/calls

A candidate with good communication skills is preferred

Basic Excel knowledge is preferred.

Verbal and written communication in English

Duration:

Should be available for 6 months of Internship

Education: Must be pursuing Graduation or Post Graduation

Why join us:



Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the prospect to work at scale coupled with an environment that encourages diverse perspectives at all times.

Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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