Job Description

Tasks & Responsibilities:

- Provide technical support for Solar customer base in the Oceania region.

- Documentation of support cases with customers according to international standards.

- Follow the defined communications channels and support processes.

- Collaborate on the continued improvement of products, processes, and tools by actively providing feedback.

- Coordinate, complete and document support related services in agreement with management.

- Proactively collaborate in the achievement of defined support goals and continued improvement of customer service.

The following additional tasks could arise:

- Participation in national and international projects (e.g. CRM, Contact Center, SOS)

- Participation in internal training events.





- Support in the integration and development of current employees and internal educational programs.

Skills & Requirements:

- Engineering graduates in Electrical/ Electronics with minimum 3 – 5 years of relevant experience in the solar industry.

- Specific experience of international companies, technical customer support is desirable.

- Fluent English skills (spoken and written) are required for daily communication with international colleagues and customers.

- Willing to work in early morning shifts.

Are you ready for Fronius? Apply online now and become part of the Fronius family!

📌 Technical Support Engineer (Pune)
🏢 Recognized
📍 Pune