Service Delivery Specialist Generalist (Voice & Accent Coach) (Bengaluru)

Service Delivery Specialist Generalist (Voice & Accent Coach) (Bengaluru)

06 Aug
|
Important Group
|
Bengaluru

06 Aug

Important Group

Bengaluru

? Hiring: Service Delivery Specialist – Generalist (Voice & Accent Coach)





? Location: Bangalore


? Employment Type: Full -Time


?‍? Experience: Relevant experience in Voice & Accent / Telephony Training






We are looking for an experienced Voice & Accent Coach to support L1 and L2 teams, including telephony -based support environments. The role focuses on improving communication clarity, customer interaction quality, and overall call handling performance.





Requirements

Required Skills:


• Solid spoken and written English communication


• Expertise in voice modulation, accent neutralization & soft skills training


• Experience coaching telephony or voice support teams


• Understanding of service desk / call center environments


• Knowledge of call quality metrics, audits & customer interaction standards


• Excellent presentation, interpersonal & coaching skills


📌 Service Delivery Specialist Generalist (Voice & Accent Coach) (Bengaluru)
🏢 Important Group
📍 Bengaluru

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