06 Aug
|
Nameless
|
Chennai
We have an excellent opportunity for experienced people to work as a Store Manager in Chennai. Apply Now.
About Company:
It is India's largest and most definitive place for fine writing instruments and accessories, and a leader in personalised corporate -gifting.
Department – Retail
Reports To – AOM
Location - (Chennai) - Phoenix Marketcity
Responsibilities:
- Sales of the store.
- Train, evaluate and motivate store employees
- Maintain, encourage, and possess “ownership mentality”.
- Provide a positive working environment and handle employee issues
appropriately and in a timely manner.
- Resolve customer problems or complaints by determining optimal solutions.
- Ensure interior and exterior of store is maintained to company standards.
- Provide exceptional customer service and ensure the employees also provide the same level of service.
- Communicate, execute, and manage marketing and merchandising programs.
- Ensure store non -moving is less than 10%
- Ensure employee awareness of safety and emergency procedures.
- Ensure VM at store is best and as per guidelines
- Maintain adequate store supplies.
- Manage store revenue, including cash handling, deposit reconciliation and
delivery of deposits to bank.
- Execute and monitor loss prevention and shrink programs.
- Management of all stores operational issues, to include store housekeeping, store administrative duties, physical inventories etc.
- Ensure reports are sent on timely basis.
Requirements
- Qualification: - Any graduate
- Minimum 3 years of retail experience, preferred in a luxury category.
- Should have handled a store with an average store size of 500 -1000 square feet.
- Possess strong leadership skills
- Ability to teach effectively/develop others to the next level
- Strong operations experience in receiving, stock and inventory as well as front -office operations, end management and office management.
- Ability to organize and prioritise multiple tasks in a fast -paced environment
- Robust interpersonal, motivational, communication and organizational skills
- The ability to provide a great level of customer service. An upbeat demeanour, with a sales -oriented personality