Job Summary: We are looking for a responsible and
service -oriented Captain to oversee daily restaurant operations and
ensure excellent guest experiences. The ideal candidate will supervise service
staff, maintain coordination with the kitchen team, and uphold high standards
of hospitality and service efficiency.
Key Responsibilities:
- Supervise
and manage floor operations during service hours
- Ensure
smooth coordination between kitchen and service teams
- Monitor
service quality and enhance guest satisfaction
- Train,
guide, and motivate stewards for efficient service delivery
- Handle
guest queries, complaints, and escalations professionally
- Ensure
adherence to SOPs and service standards
- Maintain
cleanliness, presentation, and ambiance of the service area
Requirements
- Graduate
or Diploma in Hotel Management or relevant field
- 4–7
years of experience in Food & Beverage service
- Minimum
1–2 years of experience in a supervisory role
Key Skills:
- Leadership
and team management
- Strong
communication and interpersonal skills
- Guest
handling and problem -solving ability
- Knowledge
of service standards and hospitality etiquette
- Ability
to work in a fast -paced environment
Benefits
- Competitive
salary package
- Growth
opportunities within the organization
- Supportive
and professional work environment
- Staff
meals and other company perks (if applicable)
📌 Hiring Restaurant Captain - Kolkata
🏢 Important Company of the Sector
📍 Kolkata
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