Rubiscape is looking for an outcomes -driven Customer Success
Manager to ensure our enterprise and institutional clients maximize the value,
adoption, and ROI of their decision intelligence investments. You will own the
post -sale customer relationship, driving user retention and expansion.
Key Responsibilities
- Lead
the post -sale onboarding journey, moving enterprise users from initial
deployment to active platform democratization within days.
- Act
as a strategic advisor, helping clients establish their internal AI
Skilling academies using the Rubiversity framework to future -proof their
internal workforce.
- Proactively
monitor platform health metrics, resolve adoption roadblocks, and identify
opportunities for account expansion and multi -year contract renewals.
Requirements
- 3–6
years of experience as a CSM, Account Manager, or Implementation
Consultant within the enterprise B2B SaaS or data analytics sector.
- Exceptional
communication skills with the technical fluency to discuss data workflows
with data science and IT teams.
📌 Customer Success Manager (Pune)
🏢 Recognized
📍 Pune
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