- Help design, build and continuously improve the clients online platform.

- Research, suggest and implement new technology solutions following best practices/standards.

- Take responsibility for the resiliency and availability of different products.

- Be a productive member of the team.

Requirements

- Experienced Adobe Experience Platform (AEP) & Adobe Journey Optimizer (AJO) Engineer to design, implement, and optimize customer data and journey orchestration solutions.

- Strong hands-on expertise in AEP Real-Time CDP, AJO journey orchestration, data integration, identity resolution, and marketing activation workflows.

- Collaborate closely with Marketing Operations, Analytics, QA, and engineering teams to deliver scalable, compliant, and high-performing customer engagement solutions.

- Design and implement Adobe Experience Platform (AEP) data pipelines including: Data sources, Datasets, XDM schema design, Identity namespaces, Profile stitching and identity resolution

- Configure and manage AEP Real-Time CDP functionalities including: Audience segmentation, Audience activation, Destinations (email, SMS, ad platforms, and third-party channels), Consent management and governance controls

- Build and maintain Adobe Journey Optimizer (AJO) campaigns and journeys including: Event-based triggers, Audience eligibility rules, Journey orchestration logic, Personalization and offer management, Experimentation and campaign optimization, Frequency capping and throttling controls

- Integrate streaming and batch event sources, Edge Network implementations, and decisioning capabilities.

- Establish monitoring, QA, and operational controls including: Data quality validation, Segment population monitoring,



Journey performance tracking, Deliverability monitoring, Error handling and troubleshooting

- Collaborate with QA, Analytics, Marketing Operations, and cross-functional stakeholders to deliver scalable customer engagement solutions.

- Create and maintain technical documentation, operational runbooks, and support procedures while providing L3 production support.

- Ensure compliance with enterprise privacy and governance standards including: Consent management, Opt-out handling, Data retention policies, PII protection, Regulatory compliance requirements

- Optimize platform performance focusing on throughput, latency, identity match rates, and downstream activation success.

- Strong hands-on expertise with Adobe Experience Platform (AEP), including: XDM schema design, Identity resolution, Customer profiles, Audience segmentation, Sources and destination configuration

- Strong experience with Adobe Journey Optimizer (AJO), including: Journey orchestration, Event triggers, Audience qualification, Personalization and offer management, Templates and campaign workflows, Frequency capping and throttling

- Good understanding of Adobe Edge Network and tag management tools such as Adobe Launch or other Tag Management Systems (TMS).

- Practical experience with: JSON, REST APIs, Webhooks, Data transformation and integration workflows

- Strong understanding of data privacy, consent frameworks, governance policies, and enterprise compliance standards.

- Excellent analytical, troubleshooting, and communication skills.

- Experience working in Agile delivery environments and cross-functional teams.

Benefits

- A challenging, innovating workplace.

- Opportunities for learning where needed.

📌 Adobe Experience Platform (AEP) & Adobe Journey Optimizer (AJO) Engineer
🏢 Recognized
📍 Chennai