Req ID 350761 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a MS Dynamics CRM Lead - Field Service to join our team in Bangalore Karn taka IN-KA India IN Role Own complex delivery on Dynamics 365 Field Service Lead design and hands-on implementation of extensible features mobile experiences scheduling optimization and ERP IoT integrations enforce ALM CI CD and best practices across environments Responsibilities Architect and deliver Field Service capabilities end-to-end Work Orders Incident Types Service Tasks Agreements PM Customer Assets Functional Locations Inventory Warehouses Returns SLAs Entitlements Design scheduling at scale Bookable Resources Requirements Scheduling Board Resource Scheduling Optimization RSO travel crew skills territory rules Lead Field Service Mobile Power Apps experiences offline profiles sync filters security roles inspections barcode geo and device integrations Implement customizations Model-driven apps Dataverse schema tables relationships forms views business rules JavaScript TypeScript PCF React TS plugins custom actions NET C Power Automate flows Integrate with enterprise systems ERP e g Dynamics 365 Finance Supply Chain for parts inventory Azure Functions Service Bus Logic Apps Connected Field Service IoT Hub IoT Central external dispatch telematics Establish solution layering setting strategy and CI CD Azure DevOps GitHub from Non-Prod Prod with automated tests and approvals Drive performance telemetry Application Insights data security models teams roles field security auditing and Copilot AI features adoption Mentor engineers run design reviews produce ADRs runbooks and partner with Product Architecture and Support Requirements 10 years on Dynamics 365 Dataverse with deep Field Service RSO delivery strong NET C Expert in Power Platform Power Apps Power Automate PCF plugins workflows and JavaScript TypeScript Proven ERP and IoT Connected Field Service integrations strong error-handling and resiliency patterns Hands-on ALM CI-CD for D365 solutions solution pack unpack config migration env variables test automation Excellent stakeholder leadership troubleshooting at scale and documentation About NTT DATA NTT DATA is a 30 billion business and technology services leader serving 75 of the Fortune Global 100 We are committed to accelerating client success and positively impacting society through responsible innovation We are one of the world s leading AI and digital infrastructure providers with unmatched capabilities in enterprise-scale AI cloud security connectivity data centers and application services our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future As a Global Top Employer we have experts in more than 50 countries We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners NTT DATA is a part of NTT Group which invests over 3 billion each year in R D Whenever possible we hire locally to NTT DATA offices or client sites This ensures we can provide timely and effective support tailored to each client s needs While many positions offer remote or hybrid work options these arrangements are subject to change based on client requirements For employees near an NTT DATA office or client site in-office attendance may be required for meetings or events depending on business needs At NTT DATA we are committed to staying flexible and meeting the evolving needs of both our clients and employees NTT DATA recruiters will never ask for payment or banking information and will only use nttdata com and talent nttdataservices com email addresses If you are requested to provide payment or disclose banking information please submit a contact us form https us nttdata com en contact-us NTT DATA endeavors to make https us nttdata com accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at https us nttdata com en contact-us This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status For our EEO Policy Statement please click here If you d like more information on your EEO rights under the law please click here For Pay Transparency information please click here

📌 Ms Dynamics Crm Lead - Field Service (Karnataka)
🏢 NTT Data
📍 Karnataka