ABOUT TIDE At Tide we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting Tide is transforming the small business banking market with over 1 8 million members globally across the UK India Germany and France Using advanced technology all solutions are designed with SMEs in mind With quick onboarding low fees and innovative features we thrive on making data-driven decisions to serve our mission to help SMEs save both time and money so they can get back to doing what they love Tide facts Tide is available for UK Indian German and French SMEs Over 1 8 million members 800 000 UK and 1 000 000 in India and growing rapidly Over 300 million raised in funding Over 2 500 Tideans globally - we re diversity champions We have offices in Central London with a member support and technology centre in Sofia Bulgaria technology centres in Serbia Romania Lithuania and Hyderabad and offices in Gurugram and New Delhi and in Berlin Paris and Luxembourg Role Overview We are looking for a Program Manager - Sales Operations to drive cross-functional sales initiatives improve sales productivity and ensure operational excellence across the sales lifecycle This role will own strategic programs process optimization sales enablement initiatives and analytics that directly impact revenue growth and efficiency About the role Sales Program Initiative Management Lead end-to-end planning execution implementation of sales operations programs Productivity optimization territory planning compensation rollout forecasting improvements new product launch enablement launches Own end-to-end planning and execution of sales programs e g new product launches pricing changes incentives vertical expansion GTM motions Translate company revenue goals into structured sales programs with clear timelines owners and success metrics Drive rollout and adoption of sales initiatives across regions segments and channels Partner with Operations Sales Marketing Finance Legal and Product teams to drive alignment on revenue programs Own program timelines dependencies risks and stakeholder communication Process Operational Excellence Design document and optimize sales processes across lead-to-cash pipeline management deal reviews and renewals Identify inefficiencies and implement scalable data-driven solutions Drive standardization and governance across regions and sales teams Sales Enablement Readiness Ensure sales teams are trained and equipped with the right tools playbooks and collateral Coordinate onboarding and ongoing enablement for new programs products and processes Gather frontline feedback to continuously refine programs Sales Tools Systems Act as a key stakeholder for CRM Salesforce or equivalent and other sales tech stack tools Work with IT RevOps on system enhancements integrations and user adoption Ensure data accuracy hygiene and reporting integrity Data Analytics Reporting Define KPIs and success metrics for all sales programs e g pipeline impact conversion rates ARR deal velocity Build dashboards and executive-level reporting to track performance and ROI Analyze trends identify gaps and recommend optimizations Build and manage dashboards on pipeline health forecast accuracy win loss productivity and program impact Support quarterly and annual planning with robust analysis Stakeholder Change Management Influence senior sales leaders without direct authority Drive adoption of new processes and tools through effective communication training and change management Act as a trusted advisor to Sales leadership What we are looking for 4-8 years of experience in Sales Operations Revenue Operations Program Management or Business Operations Strong experience managing cross-functional programs in a sales or revenue setting Hands-on experience with CRM systems Salesforce preferred and sales analytics Strong analytical skills with the ability to synthesize complex data Excellent stakeholder management communication and presentation skills Preferred Experience in B2B SaaS Enterprise Sales environments Exposure to sales compensation forecasting or territory planning PMP Agile Six Sigma certification is a plus Experience working with global or multi-region sales teams WHAT YOU LL GET IN RETURN - Competitive salary - Self Family Health Insurance - Term Life Insurance - OPD Benefits - Mental wellbeing through Plumm - Learning Development Budget - 15 days of Privilege leaves - 12 days of Casual leaves - 12 days of Sick leaves - 3 paid days off for volunteering or L D activities TIDE IS A PLACE FOR EVERYONE At Tide we believe that we can only succeed if we let our differences enrich our culture Our Tideans come from a variety of backgrounds and experience levels We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status We celebrate diversity in our workforce as a cornerstone of our success Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives We are One Team and foster a transparent and inclusive setting where everyone s voice is heard At Tide we thrive on diversity embracing various backgrounds and experiences We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability Our inclusive culture is key to our success helping us build products that meet our members diverse needs We are One Team committed to transparency and ensuring everyone s voice is heard Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities Please be aware that Tide does not charge any fees at any stage of the recruitment process All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel Communication from Tide will only come from an official tide co email address Tide does not work with agencies or recruiters without prior formal engagement and we do not authorize third parties to make job offers on our behalf If you are contacted by anyone misrepresenting Tide or requesting payment please treat it as fraudulent and report it to us immediately at talent tide co Your safety and trust are important to us and we are committed to ensuring a fair and transparent recruitment process Tide leverages AI to enhance our hiring experience You can read more about how we use AI in our recruitment process in our AI Policy Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide s Recruitment Privacy Notice

📌 Sales Operations Manager (New Delhi)
🏢 Careers at Tide
📍 New Delhi