This role is for a Product Support Specialist for Crusher Wears Working in the product management team in Crusher Wears supporting the crusher wear analysis taking and processing scan data and delivering CAD documents and wear reports to product support and engineering team This role is responsible for the support of our Crusher Wears The position will preferably be in India JOB DUTIES AND RESPONSIBILITIES Responsible for creating and analyzing Scans and Wear reports Responsible for supporting complex proposals and sales for defined technology in the determined geographical region Responsible for coordinate and develop data collection and scanning processes globally Optimization technical presentations coordination with Tier 3 group Collection of data and process information including use of 3D scanner for data collection Ensures timely progress of scan data processing to an CAD document Understand how crusher and crusher wears works in order to successfully prepare wears analysis reports Product Support duties and other topics assigned by product management ESSENTIAL QUALIFICATIONS EXPERIENCE Bachelor of Engineering Metallurgy OR Several years proven ability in the Mining Industry Technical orientation and familiarity with metallurgy and or mechanical equipment and process AutoCAD NX PolyWorks and or other relevant CAD software packages Possess and maintain a current motor vehicle licence and passport Excellent communication and interpersonal skills Excellent time management analytical and problem-solving skills Ability to write routine reports business correspondence and procedure manuals Ability to effectively present information and respond to questions from groups of managers clients customers and the general public SKILLS AND ABILITIES Ability to travel with short notice - the role could require 25 - 50 travel Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals Intermediate computer literacy in MS Office - Word Excel Outlook and PowerPoint Understanding of the crushing process Ability to liaise with staff at all levels 3D Scanning tools and software NX AutoCad and point cloud analysis