Customer Relationship Executive (Kottayam)

Customer Relationship Executive (Kottayam)

06 Aug
|
Digi Suvidha
|
Kottayam

06 Aug

Digi Suvidha

Kottayam

Build and maintain strong relationships with existing and potential customers Respond to customer inquiries via phone email and in person in a timely and professional manner Understand customer needs and provide appropriate solutions or services Coordinate with internal teams sales service operations to ensure customer issues are resolved quickly Maintain accurate customer records and update CRM systems regularly Follow up with customers to ensure satisfaction and gather feedback for improvement Handle customer complaints politely and escalate issues when required Assist in customer onboarding and explain product service details clearly Prepare daily weekly and monthly reports on customer interactions Excellent communication and interpersonal skills Strong problem-solving and customer-handling abilities Good listening skills and a customer-first mindset Basic computer knowledge MS Office CRM tools Ability to work in a quick-paced environment and multitask effectively Positive attitude patience and professionalism Job Types Full-time Permanent Fresher Pay 10 000 00 - 15 000 00 per month Benefits Flexible schedule Internet reimbursement Work Location In person

📌 Customer Relationship Executive (Kottayam)
🏢 Digi Suvidha
📍 Kottayam

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