Job Title Shift Engineer Summary Role Title Shift Engineer Division Region North Line of business PMSI Location DLF Garden City Gurgaon Part Time Full Time or Fixed Term Contract Full Time Job Classification Diploma BE B-Tech Electrical and Mechanical Job Profile Engineering Services ST2 1 2 Reporting Relationships This role will report into Technical - Manager 1 3 Scope of Role The Shift Engineer is responsible for the safe and productive operation monitoring and maintenance of all technical systems during assigned shifts This includes promptly addressing technical issues carrying out routine inspections coordinating with relevant teams for repairs or adjustments and ensuring compliance with safety and quality standards The role also involves accurate reporting of shift activities supporting planned maintenance schedules and liaising with both internal departments and external contractors to maintain continuous and reliable operations 1 4 Key Relationships Internal Relationships R M Manager Site Engineers and Supervisors Operations Maintenance Teams Procurement Department Health Safety Environment HSE Team Senior Management External Relationships Clients Client Representatives Contractors and Subcontractors Vendors and Suppliers 1 5 Job Purpose The purpose of this role is to operate monitor and maintain all technical systems and infrastructure at the site during assigned shifts The Shift Engineer ensures the safe efficient and reliable performance of equipment and facilities responds promptly to technical issues and supports continual improvement initiatives while upholding high standards of safety compliance and service quality 1 6 Accountabilities Key Result Area Major Activities Operation Maintenance of Residential Infrastructure Oversee preventive and breakdown maintenance of electrical systems DG sets water pumps STP WTP HVAC lifts fire-fighting systems and other building services to ensure uninterrupted operations Safety Statutory Compliance Ensure all equipment complies with statutory norms fire safety electrical safety pollution control lift inspection etc Maintain valid certifications and coordinate periodic inspections with authorities Complaint Resolution Resident Satisfaction Ensure timely response and closure of resident technical complaints logged via portals or helpdesk Monitor turnaround time and maintain satisfaction levels Vendor AMC Management Manage service contracts AMCs and vendor performance Verify service quality approve work completion and ensure timely renewals Energy Resource Management Monitor and optimize consumption of electricity water and other utilities Implement energy-saving initiatives and sustainability measures Budget Cost Control Prepare the annual maintenance budget track expenses and implement cost-saving measures without compromising quality Team Leadership Training Lead the site technical team allocate duties and provide training on safety operations and new technology Documentation Reporting Maintain asset registers maintenance schedules complaint trackers breakdown reports and compliance records Submit periodic Daily MIS MMR reports to management Other Proactively review workplace systems processes to innovate and continuously improve the business performance and workplace experience Performs other duties as requested by your direct manager Occasional requirement to work extended hours during peak times or to assist with major functions events Development of operational standards playbooks operating manuals for all aspects of the business General Responsibilities Articulate and live the Cushman Wakefield culture model organisational values and required behaviour and hold others employees and peers accountable for their actions by identifying and acting on behaviour which is inconsistent with agreed standards Comply with all Cushman Wakefield systems that are in place to meet the health and safety obligations of the organisation Work safely and avoid placing yourself or anyone else s health and safety at risk by your acts or omissions Comply with Cushman Wakefield Environmental policies and adhere to procedures and work instructions that are relevant to your activities Actively participate within a community or practice group by sharing information and strategies that result in the best outcomes for the client and Cushman Wakefield Understand the Cushman Wakefield brand and expertise of services delivered to ensure all opportunities to provide a full-service offer to clients and staff is available Comply with Cushman Wakefield policy 1 7 Background Experience 3-5 Years of experience in technical operations facilities management or maintenance within residential commercial or mixed-use developments Proven track record in managing preventive and breakdown maintenance of building services electrical systems DG sets water treatment plants HVAC lifts fire-fighting systems etc Experience in handling statutory compliance safety protocols and liaison with government regulatory bodies Strong background in vendor management AMC administration and contract negotiation Hands-on experience with budget preparation cost control and resource optimization Proficient in using facility management software and maintenance tracking tools Excellent leadership problem-solving and communication skills 1 8 Qualifications Technical Skills Diploma Bachelor s Degree B-Tech in Electrical Mechanical or related technical field 3-5 Years of experience in technical operations facilities management or maintenance within residential commercial or mixed-use developments Occupation Specific Capabilities Strong knowledge of preventive and corrective maintenance practices for Electrical distribution systems and DG sets HVAC systems Water supply STP WTP Fire-fighting systems and lift operations Familiarity with statutory compliance requirements and safety standards Proficiency in facility management software and MS Office tools Strong analytical troubleshooting and decision-making skills Excellent communication leadership and vendor management abilities Attention to Detail Planning Organization Time Management Financial Acumen Communicate Effectively Business Writing Manages Risk Compliance Systems Data Management Organisational Core Capabilities DRIVEN We celebrate determination Our intrinsic motivation proactiveness and service attitude outperform expectations for our colleagues clients and communities RESILIENT We tackle challenges with grit We navigate uncertainty with courage and adapt to deliver impactful outcomes INCLUSIVE We value curiosity and collaboration We seek out different perspectives listen actively and turn feedback into solutions VISIONARY We foster forward thinking Our continuous quest for improvement is guided by our desire to design a better future for our colleagues clients and communities ENTREPRENEURIAL We act like owners We are resourceful creative and agile and we balance competing needs to create impactful solutions for the real estate industry DRIVEN We celebrate determination Our intrinsic motivation proactiveness and service attitude outperform expectations for our colleagues clients and communities Individual Contributors Proactively sets and pursues ambitious goals that advance client and colleague success articulating the anticipated impact Break down goals into actionable tasks and routinely review progress to overcome obstacles and ensure timely achievement Actively communicates with stakeholders to align objectives and progress reports demonstrating accountability and a commitment to exceeding expectations People Managers Cultivates a culture deeply invested in elevating client and colleague success always looking to contribute that critical 1 more Encourages and supports team members to set and achieve goals that stretch their capabilities while remaining achievable Facilitates access to resources and removes obstacles ensuring the team can fulfill their commitments and drive impactful outcomes INCO Cushman Wakefield